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ID006290
Call Number338.473846068/DAW/001811
Title Proper Call Center Handbook
Other Title InformationComplet guide to starting,Running and Improving your Call Center
LanguageENG
AuthorKeth Dawson
Edition Statement5th
PublicationUSA,  CMP Books,  2004.
Description282p+  Medium
Standard Number1-57820-305-8
Price. Qualification34.95
Classification Number338.473846068
Key WordsManagement Information Systems ;  Call centers- management ;  Customer services - Management


 
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Accession#Call#Current LocationStatusPolicyLocation
001811338.473846068/DAW/001811MainOn ShelfText