| ID | 008402 |
| Call Number | 658.812/GRD/011720 |
| Title Proper | Outrageous ! |
| Other Title Information | unforgettale service..guilt-free selling |
| Language | ENG |
| Author | Gross, T Scott |
| Publication | New York, American Management Association, 1998. |
| Description | ix,285p. |
| Standard Number | 0-8144-7986-3 |
| Price. Qualification | Rs.900/- |
| Classification Number | 658.812 |
| Key Words | Customer Services ; Selling |