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ID014323
Call Number658.812/BRO
Title ProperAftersales Management
Other Title InformationCreating a successful aftersales strategy to reduce costs, improve customer service and increase sales
LanguageENG
AuthorBrock, David
PublicationGreat Britain,  Kogan Page,  2010.
Descriptionvi, 218p.
Standard Number978-0-7494-6088-4
Price. QualificationRs.350/-
Classification Number658.812
Key WordsCustomer Service ;  Customer Relations ;  Retail Trade ;  Returning goods ;  Quality of products


 
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Accession#Call#Current LocationStatusPolicyLocation
018439658.812/BRO 018439MainOn ShelfText