| ID | 014369 |
| Call Number | 658.401 3/BES |
| Title Proper | Total quality management |
| Language | ENG |
| Author | Besterfield-Sacre, Mary ; Besterfield, Dale H. ; Besterfield- Michna, Carol ; Besterfield, Glen H. |
| Edition Statement | 3rd revised Ed. |
| Publication | New Delhi, Pearson Education, 2011. |
| Description | xxi, 558p. |
| Standard Number | 978-81-317-3227-4 |
| Price. Qualification | Rs.499/- |
| Classification Number | 658.401 3 |
| Key Words | Total Quality Management |