Item Details
Skip Navigation Links
SLIM21 Home
Advanced Search
My Info
Browse
Arrivals
Expected
Reference Items
Journal List
Media List
Rules
   ActiveUsers:213Hits:2581025Skip Navigation Links
Show My Basket
Introduction
Information
Ask Us
HelpExpand Help
In Basket
  Book   Book
 

ID015499
Call Number658.812/FRE
Title ProperUncommon Service
Other Title InformationHow to Win by Putting Customers at the Core of Your Business
LanguageENG
AuthorFrei, Frances ;  Morriss, Anne
PublicationBoston,  Harvard Business Review Press,  2012.
Descriptionx, 247p.
Standard Number978-1-4221-3331-6
Price. QualificationRs-995/-
Classification Number658.812
Key WordsCustomer Services ;  Customer Relation ;  Service Industries- Management


 
Circulation
Accession#Call#Current LocationStatusPolicyLocation
019635658.812/FRE 019635MainOn ShelfText