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ID015590
Call Number004.068/KNA
Title ProperITSM Process Design Guide
Other Title Informationdeveloping, reengineering, and improving it service management
LanguageENG
AuthorKnapp, Donna
PublicationDelhi,  Cengage Learning,  2014.
Descriptionxxi, 232p.
Standard Number978-81-315-2205-9
Price. QualificationRs-750/-
Classification Number004.068
Key WordsInformation Technology Management ;  Information Resource Management ;  Information Technology Quality control ;  Orgnizational change


 
Circulation
Accession#Call#Current LocationStatusPolicyLocation
019732004.068/KNA 019732MainOn ShelfText