| ID | 016514 |
| Call Number | 658.562/ALB |
| Title Proper | Six Sigma in HR Transformation |
| Other Title Information | Achieving Excellence in Service Delivery |
| Language | ENG |
| Author | Hunter, Ian ; Albeanu, Mircea ; Radford, Jo |
| Edition Statement | NA |
| Publication | New York, Routledge Publishing, 2010. |
| Description | vii, 127p |
| Standard Number | 9780367376338 |
| Price. Qualification | 595/- |
| Classification Number | 658.562 |
| Key Words | Consumer satisfaction ; Six Sigma ; Service Industry |