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CONSUMER SATISFACTION (12) answer(s).
 
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1
ID:   007434


101 Ways to really satisfy your costomers / Griffiths, Andrew 2007  Book
Griffiths, Andrew Book
0 Rating(s) & 0 Review(s)
Publication Australia, Allen & unwin, 2007.
Description XVII, 217p
Key Words Consumer satisfaction 
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Accession#Call#Current LocationStatusPolicyLocation
009583658.812/GRI/009583MainOn ShelfText 
2
ID:   008012


25 Management Lessons from the Customer's Side of the Counter / Donnelly, James H 1996  Book
Donnelly, James H Book
0 Rating(s) & 0 Review(s)
Publication New York, McGraw-Hill, 1996.
Description x,214p.
Standard Number 0-7863-1004-9
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Accession#Call#Current LocationStatusPolicyLocation
011174658.812/DON/011174MainOn ShelfText 
3
ID:   009706


Amaze your Customers!: creative tips on winning and keeping your customers / Zanetti, Daniel 2006  Book
Zanetti, Daniel Book
0 Rating(s) & 0 Review(s)
Publication United States, Kogan Page Limited, 2006.
Description xi,144p.
Standard Number 0-7494-4557-2
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Accession#Call#Current LocationStatusPolicyLocation
013780658.8343ZAN/013780MainOn ShelfText 
4
ID:   015353


Handbook of customer satisfaction and loyalty measurement / Hill, Nigel; Alexander, Jim 2013  Book
Hill, Nigel Book
0 Rating(s) & 0 Review(s)
Edition 3rd ed.
Publication England, Gower, 2013.
Description xiv, 273p.
Standard Number 978-81-186-26842-1
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Accession#Call#Current LocationStatusPolicyLocation
019425658. 812/HIL 019425MainOn ShelfText 
5
ID:   014534


Little book of Big customer satisfaction measurement / Rao, Ajit; Chandra, Subhash 2012  Book
Rao, Ajit Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Sage, 2012.
Description xvi, 164p.
Standard Number 978-81-321-0978-5
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Accession#Call#Current LocationStatusPolicyLocation
018816658.812/RAO 018816MainOn ShelfText 
6
ID:   013103


Organizational Behavior: Improving performance and commitment in the workplace / Colquitt, Jason A.; Lepine, Jeffery A ; Wesson, Michael J. 2011  Book
Colquitt, Jason A. Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Tata McGraw-Hill, 2011.
Description XXI, 617p.
Standard Number 658.3/ COL/ 017296
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Accession#Call#Current LocationStatusPolicyLocation
017296658.3/ COL/ 017296/017296MainOn ShelfText 
7
ID:   009827


Researching Customer Satisfaction and Loyalty: how to find our what people really think / Szwarc, Paul 2005  Book
Szwarc, Paul Book
0 Rating(s) & 0 Review(s)
Publication london, Kogan Page Limited, 2005.
Description xiv,258p.
Standard Number 0-7494-4661-7
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Accession#Call#Current LocationStatusPolicyLocation
013611658.812/SZW/013611MainOn ShelfText 
8
ID:   010094


Seven Lost Secrets of Success: million dollar ideas of bruce barton, amierica's forgotten genius / Vitale, Joe 2009  Book
Vitale, Joe Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Wiley India Pvt Ltd, 2009.
Description xxiii,191p.
Standard Number 978-81-265-2088-6
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Accession#Call#Current LocationStatusPolicyLocation
014218659.122/VIT/014218MainOn ShelfText 
9
ID:   016514


Six Sigma in HR Transformation: Achieving Excellence in Service Delivery / Albeanu, Mircea; Hunter, Ian; Radford, Jo 2010  Book
Hunter, Ian Book
0 Rating(s) & 0 Review(s)
Edition NA
Publication New York, Routledge Publishing, 2010.
Description vii, 127p
Standard Number 9780367376338
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Accession#Call#Current LocationStatusPolicyLocation
020808658.562/ALB 020808MainOn ShelfGeneral 
10
ID:   005959


Stop Selling Start Partnering: new thinking about finding and keeping customers / Wilson, Larry; Wilson, Hersch 1994  Book
Wilson, Larry Book
0 Rating(s) & 0 Review(s)
Publication Oliver Wight Publication,
Description xvi,293p.
Standard Number 0-939246- 74-0
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Accession#Call#Current LocationStatusPolicyLocation
006092GEN/WIL/006092MainOn ShelfGeneral 
11
ID:   006930


Ultimate Question: driving good profits and true growth / Reichheld, Fred 2006  Annual Report
Reichheld, Fred Annual Report
0 Rating(s) & 0 Review(s)
Publication Boston, Harward Business School Presss, 2006.
Description xi,209p.
Standard Number 1-59139-783-9
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Accession#Call#Current LocationStatusPolicyLocation
009474GEN/REI/009474MainOn ShelfGeneral 
12
ID:   006987


Value-Based Marketing for Bottom -Line: 5 steps to creating customer value / J.Nicholas De Bonis; Eric Balinski 2004  Book
J.Nicholas De Bonis Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Tata McGraw -Hill Publishing, 2004.
Description xix,245p
Standard Number 0-07-59837-1
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Accession#Call#Current LocationStatusPolicyLocation
006050658.8/BON/006050MainOn ShelfText