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COOK, SARAH (4) answer(s).
 
SrlItem
1
ID:   007438


Change management excellence: Using the four intellingences for successful organizational change / Cook, Sarah; Macaulay, Staeve ; Coldicott, Halary 2004  Book
Cook, Sarah Book
0 Rating(s) & 0 Review(s)
Publication london, Kogen Page, 2004.
Description VIII, 230p
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Accession#Call#Current LocationStatusPolicyLocation
009623658.408/COO/009623MainOn ShelfText 
2
ID:   008722


Customer Care Excellence: how to create an effective customer focus / Cook, Sarah 2004  Book
Cook, Sarah Book
0 Rating(s) & 0 Review(s)
Edition 4th ed.
Publication london, Kogan Page, 2004.
Description vi,248p.
Standard Number 81-7554-205-5
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Accession#Call#Current LocationStatusPolicyLocation
012475658.812/COO/012475MainOn ShelfText 
012476658.812/COO/012476MainOn ShelfText 
3
ID:   014313


Customer Care Excellence: How to create an effective customer focus / Cook, Sarah 2011  Book
Cook, Sarah Book
0 Rating(s) & 0 Review(s)
Edition 6th ed.
Publication United Kingdom, Kogan Page, 2011.
Description x, 278p.
Standard Number 978-0-7494-5705-1
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Accession#Call#Current LocationStatusPolicyLocation
018463658.812/COO 018463MainOn ShelfText 
4
ID:   011203


Essential Guide to Employee Engagement: better business performance through staff satisfaction / Cook, Sarah 2009  Book
Cook, Sarah Book
0 Rating(s) & 0 Review(s)
Publication london, Kogan Page India, 2009.
Description x,230p.
Standard Number 978-0-7494-5527-9
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Accession#Call#Current LocationStatusPolicyLocation
015885658.314/COO 015885MainOn ShelfText