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ID: 008012

25 Management Lessons from the Customer's Side of the Counter / Donnelly, James H

1996

Donnelly, James H	Book
	0 Rating(s) & 0 Review(s)

Publication	New York, McGraw-Hill, 1996.
Description	x,214p.
Standard Number	0-7863-1004-9

Key Words

Leadership ; Consumer satisfaction ; Supervision of Employees ; Customer Service-Management

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Accession#	Call#	Current Location	Status	Policy	Location
011174	658.812/DON/011174	Main	On Shelf	Text

ID: 014172

Achieving supervisory excellence: Be the leader your people need / Conlow, Rick; Watsabaugh, Doug

2011

Conlow, Rick	Book
	0 Rating(s) & 0 Review(s)

Publication	New York, Viva Books, 2011.
Description	94p.
Standard Number	978-81-309-1821-1

Key Words

Supervision of Employees ; Performance goals ; High energy work environment

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Accession#	Call#	Current Location	Status	Policy	Location
018303	658.302/CON 018303	Main	On Shelf	Text

ID: 016070

Giving effective feedback: check in regularly handle tough conversations bring out the best / HBR

2014

HBR	Book
	0 Rating(s) & 0 Review(s)

Publication	Boston, Harvard Business Review Press, 2014.
Description	viii, 96p.
Standard Number	978-1-62527-542-4

Key Words

Supervision of Employees ; Problem Employees ; Interpersonal Communication ; Communication in Management ; Communication in personal management ; Feedback

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Accession#	Call#	Current Location	Status	Policy	Location
020423	658.312 5/HBR 020423	Main	On Shelf	General

ID: 009895

Improve your Coaching and Training Skills / Forsyth, Patrick

2009

Forsyth, Patrick	Book
	0 Rating(s) & 0 Review(s)

Publication	New Delhi, Kogan Page India Private Limited, 2009.
Description	xiii,142p.
Standard Number	978-81-7554-464-2

Key Words

Supervision of Employees ; Employees-Coaching, Training

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Accession#	Call#	Current Location	Status	Policy	Location
013575	658.312422/FOR/013575	Main	On Shelf	Text

ID: 010251

Manager as Coach / Gilley, Jerry W; Gilley Ann

2008

Gilley, Jerry W	Book
	0 Rating(s) & 0 Review(s)

Publication	New Delhi, Macmillan India Limited, 2008.
Description	142p.
Standard Number	978-0275-99290-3

Key Words

Employee Motivation ; Supervision of Employees ; Employees-Coaching

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Accession#	Call#	Current Location	Status	Policy	Location
014495	658.3124/GIL 014495	Main	On Shelf	Text

ID: 004623

Motivating people for improved performance / Harward Business school

2005

Harward Business school	Book
	0 Rating(s) & 0 Review(s)

Publication	Boston, Harward Business School Presss, 2005.
Description	viii,191p.
Series	RESULTS-DRIVEN MANAGER
Standard Number	1-59139-779-0

Key Words

Employee Motivation ; Supervision of Employees ; Performance-Management

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Accession#	Call#	Current Location	Status	Policy	Location
009471	658.314/HBS/009471	Main	On Shelf	General

ID: 014348

New Supervisor: Lead with confidence / Mcknight, Wil

2011

Mcknight, Wil	Book
	0 Rating(s) & 0 Review(s)

Edition	5th Ed.
Publication	New Delhi, Viva, 2011.
Description	ii, 101p.
Standard Number	978-81-309-1836-5

Key Words

Supervision of Employees ; Problems exercises ; Employees- Management

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Accession#	Call#	Current Location	Status	Policy	Location
018432	658.302/MCK 018432	Main	On Shelf	Text

ID: 011071

Offshoring Secrets: building and running a successful india operation / Rai, Utkarsh

2008

Rai, Utkarsh	Book
	0 Rating(s) & 0 Review(s)

Publication	Mumbai, Jaico Publishing House, 2008.
Description	xix,164p.
Standard Number	978-81-7992-873-8

Key Words

Personnel Management ; Supervision of Employees ; Offshoring Outsourcing-India

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Accession#	Call#	Current Location	Status	Policy	Location
015189	650.13/RAI 015189	Main	On Shelf	General

ID: 015889

Training in Interpersonal Skills: tips for managing people at work / Robbins, Stephen P; Hunsaker, Philip L

2015

Robbins, Stephen P	Book
	0 Rating(s) & 0 Review(s)

Edition	6th Ed.
Publication	Delhi, Pearson, 2015.
Description	376p.
Standard Number	978-93-325-4984-5

Key Words

Supervision of Employees ; Interpersonal Communication

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Accession#	Call#	Current Location	Status	Policy	Location
020210	658.302/ROB 020210	Main	On Shelf	Text

ID: 007033

When People Are the Problem What Will You Do? / Harward Business School

2005

Harward Business school	Book
	0 Rating(s) & 0 Review(s)

Publication	Harward Businees School Press, 2005.
Description	178p.
Standard Number	I-59139-713-8

Key Words

Personnel Management ; Supervision of Employees ; Conflict Management ; Problem Employees ; Interpersonnel Relations

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Accession#	Call#	Current Location	Status	Policy	Location
002122	GEN/HBR/002122	Main	On Shelf	General