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CONSUMER COMPLAINTS (2) answer(s).
 
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1
ID:   014332


Calming upset customers: Stay in control in any situation / Morgan, Rebecca L. 2011  Book
Morgan, Rebecca L. Book
0 Rating(s) & 0 Review(s)
Edition 4th Ed.
Publication New Delhi, Viva, 2011.
Description ii, 85p.
Standard Number 978-81-309-1818-1
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Accession#Call#Current LocationStatusPolicyLocation
018420658.812/MOR 018420MainOn ShelfText 
2
ID:   000194


Complaint is a Gift: using customer feedback as a strategic tool / Barlow, Janelle; Mqller, Claus 2003  Book
Barlow, Janelle Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Tata McGraw -Hill Publishing, 2003.
Description x,222p.
Standard Number 1-881052-81-8
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Accession#Call#Current LocationStatusPolicyLocation
006049658.812/BAR/006049MainOn ShelfText