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REICHHELD, FRED
(1)
answer(s).
Srl
Item
1
ID:
006930
Ultimate Question: driving good profits and true growth
/ Reichheld, Fred
2006
Reichheld, Fred
Annual Report
0 Rating(s) & 0 Review(s)
Publication
Boston, Harward Business School Presss, 2006.
Description
xi,209p.
Standard Number
1-59139-783-9
Key Words
Leadership
;
Consumer satisfaction
;
Employee Motivation
;
Customer Relations
;
Customer Loyalty
;
Employee Loyalty
;
Success in Business
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009474
GEN/REI/009474
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