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CUSTOMER RELATIONS (45) answer(s).
 
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1
ID:   014727


4A's of Marketing: Creating value for customers, companies and society / Sheth, Jagdish N.; Sisodia, Rajendra S. 2013  Book
Sheth, Jagdish N. Book
0 Rating(s) & 0 Review(s)
Publication New York, Routledge, 2013.
Description xiii, 209p.
Standard Number 978-0-415-89835-5
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018963658. 8/SHE 018963MainOn ShelfText 
2
ID:   008959


Achieve Sales Excellence: 7 customer rules for becoming the new sales professional / Stevens, Howard; Kinni, Theodore 2009  Book
Stevens, Howard Book
0 Rating(s) & 0 Review(s)
Publication Avons, Platinum Press, 2009.
Description xix,236p.
Standard Number 978-1-59337-651-2
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Accession#Call#Current LocationStatusPolicyLocation
012843658.80422/STE/012843MainOn ShelfText 
3
ID:   014323


Aftersales Management: Creating a successful aftersales strategy to reduce costs, improve customer service and increase sales / Brock, David 2010  Book
Brock, David Book
0 Rating(s) & 0 Review(s)
Publication Great Britain, Kogan Page, 2010.
Description vi, 218p.
Standard Number 978-0-7494-6088-4
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Accession#Call#Current LocationStatusPolicyLocation
018439658.812/BRO 018439MainOn ShelfText 
4
ID:   013800


Big Book of People Skills Games / Scannell, Edward E.; Rickenbacher, Colleen A. 2010  Book
Scannell, Edward E. Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Tata McGraw Hill Publishing Co. Ltd., 2010.
Description 260p
Standard Number 978-0-07-107100-0
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Accession#Call#Current LocationStatusPolicyLocation
018077658.4/SCA 018077MainOn ShelfText 
5
ID:   014393


Building customer- brand relationship / Schultz, Don E.; Barnes, Beth E.; Schultz, Heidi F.; Azzaro, Marian 2009  Book
Schultz, Don E. Book
0 Rating(s) & 0 Review(s)
Publication New York, Sharpe M.E., 2009.
Description xi, 355p.
Standard Number 978-0-7656-1799-6
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Accession#Call#Current LocationStatusPolicyLocation
018637658.812/SCH 018637MainOn ShelfText 
6
ID:   009186


Case Studies in Customer Relationship Management Vol - 2 / Issac, Julie Ed.; Faheem, Hadiya Ed.; Datta, Mimon Ed.; Ikrama, Syeda Ed. 2008  Book
Issac, Julie Ed. Book
0 Rating(s) & 0 Review(s)
Publication Hyderabad, ICMR, 2008.
Description 206p.
Standard Number 81-314-1219-9
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Accession#Call#Current LocationStatusPolicyLocation
013210658.812/ISS/013210MainOn ShelfText 
013211658.812/ISS/013211MainOn ShelfText 
7
ID:   010731


Connecting with your Customers / Harvard Business School Press 2006  Book
Harvard Business school Press Book
0 Rating(s) & 0 Review(s)
Publication Boston, Harward Business School Press, 2006.
Description vii,178p.
Standard Number 978-1-4221-0323-4
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Accession#Call#Current LocationStatusPolicyLocation
014887658.812/HBS 014887MainOn ShelfGeneral 
8
ID:   009396


Consumer Insight: how to use data and market research to get closer to your customer / Stone, Merlin; Bond, Alison; foss, Bryan 2004  Book
Stone, Merlin Book
0 Rating(s) & 0 Review(s)
Publication United Kingdom, Kogan Page Limited, 2004.
Description xv,288p.
Standard Number 0-7494-4447-9
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Accession#Call#Current LocationStatusPolicyLocation
013938658.834/STO/013938MainOn ShelfText 
9
ID:   009125


Consumer is King: knpw your rights and remedies / Rao, Rajyalakshmi; Shah, Justice M B Fw. 2008  Book
Rao, Rajyalakshmi Book
0 Rating(s) & 0 Review(s)
Publication Delhi, Universal Law Publishing Co. Pvt. Ltd., 2008.
Description xxv,355p.
Standard Number 978-81-7534-728-1
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Accession#Call#Current LocationStatusPolicyLocation
013140658.81222/RAO/013140MainOn ShelfText 
10
ID:   009716


Creating Customer Delight: how and why of crm / Seth, Rakesh; Seth, Kirti 2005  Book
Seth, Rakesh Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Response Book, 2005.
Description 154p.
Standard Number 0-7619-3296-8
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Accession#Call#Current LocationStatusPolicyLocation
013795658.812/SET/013795MainOn ShelfText 
11
ID:   009408


Creating Customers: how to increase sales through non-technique selling / Weymes, Pat 2007  Book
Weymes, Pat Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Kogan Page India Pvt. Ltd., 2007.
Description vi,247p.
Standard Number 81-7554-123-7
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Accession#Call#Current LocationStatusPolicyLocation
013946658.8105/WEY/013946MainOn ShelfText 
013947658.8105/WEY/013947MainOn ShelfText 
12
ID:   012212


CRM Implementation: A strategic approach / Mukerjee, Kaushik 2006  Book
Mukerjee, Kaushik Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication Hyderabad, India, The ICFAI University of Pune, 2006.
Description x, 251p.
Standard Number 81-314-0474-9
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Accession#Call#Current LocationStatusPolicyLocation
016524658.812/ MUK/ 016524MainOn ShelfText 
13
ID:   014313


Customer Care Excellence: How to create an effective customer focus / Cook, Sarah 2011  Book
Cook, Sarah Book
0 Rating(s) & 0 Review(s)
Edition 6th ed.
Publication United Kingdom, Kogan Page, 2011.
Description x, 278p.
Standard Number 978-0-7494-5705-1
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Accession#Call#Current LocationStatusPolicyLocation
018463658.812/COO 018463MainOn ShelfText 
14
ID:   012088


Customer Community: Unleashing the power of your customer base / Banks, Drew; Daus, Kim 2002  Book
Banks, Drew Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication United States, Jossey-Bass, 2002.
Description xxiii, 254p.
Standard Number 0-7879-5621-x
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Accession#Call#Current LocationStatusPolicyLocation
016250658.813/ BAN/016250MainOn ShelfText 
15
ID:   014564


Customer in the Boardroom?: Crafting cutomer-based business strategy / Bijapurkar, Rama 2012  Book
Bijapurkar, Rama Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Sage, 2012.
Description xxi, 230p.
Standard Number 978-81-321-0635-7
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Accession#Call#Current LocationStatusPolicyLocation
018802658.401 2/BIJ 018802MainOn ShelfText 
16
ID:   012078


Customer Loyalty Programs: Trends and Experiences / Shanthi, N.M. 2006  Book
Shanthi, N.M. Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication Hyderabad, India, The ICFAI university press, 2006.
Description ix, 221p.
Standard Number 81-314-0482-x
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Accession#Call#Current LocationStatusPolicyLocation
016240658.812/ SHA/ 016240MainOn ShelfText 
17
ID:   011845


Customer Relationship Management: strategic perspective / Shailesh, G; Sheth, Jagdish 2006  Book
Sheth, Jagdish Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Macmillan India Limited, 2006.
Description xii,198p.
Standard Number 978-1403-92862-7
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Accession#Call#Current LocationStatusPolicyLocation
016354658.812/SHA 016354MainOn ShelfText 
18
ID:   012350


Customer Relationship Management / Das, Subhasish 2007  Book
Das, Subhasish Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication New Delhi, Excel Books, 2007.
Description ix, 129p.
Standard Number 81-7446-531-6
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Accession#Call#Current LocationStatusPolicyLocation
016604658.812/ DAS/016604MainOn ShelfText 
016605658.812/ DAS/ 016621/016605MainOn ShelfText 
19
ID:   012351


Customer Relationship Management: An Indian Perspective / Chaturvedi, Mukesh; Chaturvedi, Abhinav 2008  Book
Chaturvedi, Mukesh Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication New Delhi, Excel Books, 2008.
Description 208p.
Standard Number 81-7446-456-5
Key Words Customer Relations  Cases- CRM 
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Accession#Call#Current LocationStatusPolicyLocation
016620658.812/ CHA/016620MainOn ShelfText 
016621658.812/ CHA/ 016620/016621MainOn ShelfText 
20
ID:   015229


Customer Value Investment: formula for sustained business success / Mahajan, Gautam 2008  Book
Mahajan, Gautam Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Response Books, 2008.
Description xix,187p
Standard Number 978-0-7619-3604-6
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Accession#Call#Current LocationStatusPolicyLocation
019293658.812/MAH 019293MainOn ShelfText 
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