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CUSTOMER RELATION (15) answer(s).
 
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1
ID:   010564


24 Brand Mantras: finding a place in the minds and hearts of consumers / Kapoor, Jagdeep 2009  Book
Kapoor, Jagdeep Book
0 Rating(s) & 0 Review(s)
Edition 2nd ed.
Publication New Delhi, Response Books, 2009.
Description ix,103p.
Standard Number 978-81-7829-943-3
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014742658.82722/KAP/014742MainOn ShelfText 
2
ID:   010848


Creating and Delivering your Value Proposition: managing customer experience for profit / Barnes, Cindy; Blake, Hellen; Pinder, David 2010  Book
Barnes, Cindy Book
0 Rating(s) & 0 Review(s)
Edition 1st ed.
Publication New Delhi, Kogan Page India, 2010.
Description xii,213p.
Standard Number 978-0-7494-6090-7
Key Words Value  Customer Relation  Value Added 
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014941658.812/BAR 014941MainOn ShelfText 
3
ID:   009407


Creating Customer Delight: how and why of crm / Seth, Rakesh; Seth, Kirti 2005  Book
Seth, Rakesh Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Response Books, 2005.
Description 154p.
Standard Number 0-7619-3296-8
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Accession#Call#Current LocationStatusPolicyLocation
013943658.812/SET/013943MainOn ShelfText 
013944658.812/SET/013944MainOn ShelfText 
013945658.812/SET/013945MainOn ShelfText 
4
ID:   011757


Customer Experiential Marketing: concept and cases / Sreedhar, G V S Ed.; Singh, Amit Kurmar Ed. 2006  Book
Sreedhar, G V S Ed. Book
0 Rating(s) & 0 Review(s)
Edition 1st ed.
Publication Hyderabad, ICFAI University Press, 2006.
Description x,238p.
Standard Number 81-314-0337-7
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Accession#Call#Current LocationStatusPolicyLocation
016023658.812/SRE 016023MainOn ShelfText 
5
ID:   011389


Delivering Customer Service: how to win a competitive edge through managing customer relationships successfully / Payne, Sheila 2005  Book
Book
0 Rating(s) & 0 Review(s)
Description 186p.
Standard Number 81-7224-966-7
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Accession#Call#Current LocationStatusPolicyLocation
015406658.81221/PAY 015406MainOn ShelfText 
6
ID:   008549


How to Get Clients to Come to You: seven-stage system for attracting and keeping clients / Temple, Nigel 2008  Book
Temple, Nigel Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Viva Books Private Limited, 2008.
Description xii,153p.
Standard Number 81-309-1054-3
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Accession#Call#Current LocationStatusPolicyLocation
012025658.812/TEM/012025MainOn ShelfText 
012026658.812/TEM/012026MainOn ShelfText 
7
ID:   015032


Implementing strategic change: Tools for transforming an organization / Hoisington, Steven H.; Vaneswaran, S.A. 2005  Book
Hoisington, Steven H. Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Tata McGraw-Hill, 2005.
Description xix, 230p.
Standard Number 9780070585591
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Accession#Call#Current LocationStatusPolicyLocation
100613658.406 3/HOI 100613MainOn ShelfText 
8
ID:   011637


Information Masters: secrets of the customer race / McKean, John 1999  Book
McKean, John Book
0 Rating(s) & 0 Review(s)
Publication Chichester, John Wiley & Sons Ltd, 1999.
Description x,287p.
Standard Number 0-471-98801-4
Key Words Customer Relation 
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Accession#Call#Current LocationStatusPolicyLocation
015753658.812/MCK 015753MainOn ShelfText 
9
ID:   010238


People Don't Like to be Sold, but they love to Buy !: little ged book of selling / Gitomer, Jeffrey 2005  Book
Gitomer, Jeffrey Book
0 Rating(s) & 0 Review(s)
Publication Austin, Brad Press, 2005.
Description 219p.
Standard Number 978-1-885167-60-6
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Accession#Call#Current LocationStatusPolicyLocation
014356658.85/GIT 014356MainOn ShelfText 
10
ID:   013203


The Ultimate Question 2.0: How NET PROMOTER Companies Thrive in a Customer-Driven World / Reichheld, Rred 2011  Book
Reichheld, Rred Book
0 Rating(s) & 0 Review(s)
Publication Boston, Harvard Business Review Press, 2011.
Description xi,290p
Standard Number 9781422173350
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Accession#Call#Current LocationStatusPolicyLocation
017395658.872/017395MainOn ShelfText 
11
ID:   015499


Uncommon Service: How to Win by Putting Customers at the Core of Your Business / Frei, Frances; Morriss, Anne 2012  Book
Frei, Frances Book
0 Rating(s) & 0 Review(s)
Publication Boston, Harvard Business Review Press, 2012.
Description x, 247p.
Standard Number 978-1-4221-3331-6
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Accession#Call#Current LocationStatusPolicyLocation
019635658.812/FRE 019635MainOn ShelfText 
12
ID:   012190


What the Customer Wants you to Know: How Everybody Needs to Think Differently About Sales / Charan, Ram 2007  Book
Charan, Ram Book
0 Rating(s) & 0 Review(s)
Edition 1 st ed
Publication New Delhi, Penguin Group Portfolio, 2007.
Description 178p
Standard Number 978-0-143-06568-5
Key Words Sales Management  Selling  Customer Relation 
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Accession#Call#Current LocationStatusPolicyLocation
016501658.85/CHA/016501MainOn ShelfText 
13
ID:   012557


What the Customer wants you to know: How Everybody Needs to think Differently About Sales / Charan, Ram 2008  Book
Charan, Ram Book
0 Rating(s) & 0 Review(s)
Edition 1 st edition
Publication New York, Portfolio Penguin Group, 2008.
Description 178p
Standard Number 9780143065685
Key Words Sales Management  Selling  Customer Relation 
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Accession#Call#Current LocationStatusPolicyLocation
016793658.85/CHA/016794MainOn ShelfText 
016794658.85/CHA/016793MainOn ShelfText 
14
ID:   011292


Who Stole my Customer ?: winning strategies for creating and sustining customer loyalty / Thompson, Harvey 2005  Book
Thompson, Harvey Book
0 Rating(s) & 0 Review(s)
Publication Delhi, Dorling Kindersley (India) Pvt. Ltd.(Pearson Education), 2005.
Description xiv,210p.
Standard Number 81-297-0804-3
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Accession#Call#Current LocationStatusPolicyLocation
015388658.8343/THO 015388MainOn ShelfGeneral 
15
ID:   011963


Who Stole My Customer??: Winning Strategies for creating and sustaining customer loyalty / Thompson, H. 2005  Book
Thompson, H. Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication Delhi, Pearson Education, 2005.
Description xiv, 210p.
Standard Number 81-297-0804-3
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Accession#Call#Current LocationStatusPolicyLocation
016206658.834 3/ THO/016206MainOn ShelfText