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FORD, LISA
(2)
answer(s).
Srl
Item
1
ID:
009751
Exceptional Customer Service: going beyond your good service exceed the customer's expectation
/ Ford, Lisa; Mcnair, David; Perry, Bill
2009
Ford, Lisa
Book
0 Rating(s) & 0 Review(s)
Publication
USA, Adams Media, an F+W Publishing Company, 2009.
Description
xii,195p.
Standard Number
978-1-58062-458-9
Key Words
Customer Services
;
Employees-Training
;
Team in the Workplace
Reserve
Export
Circulation
Accession#
Call#
Current Location
Status
Policy
Location
013664
658.81221/FOR/013664
Main
On Shelf
Text
2
ID:
011204
Exceptional Customer Service: going beyond your good service to exceed the customer's expectation
/ Ford, Lisa; McNair, David; Perry, Bill
2009
Ford, Lisa
Book
0 Rating(s) & 0 Review(s)
Publication
Avon, Adams Media, an F+W Publishing Company, 2009.
Description
xii,195p.
Standard Number
978-1-58062-458-9
Key Words
Customer Service
Reserve
Export
Circulation
Accession#
Call#
Current Location
Status
Policy
Location
015886
658.812/FOR 015886
Main
On Shelf
Text