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CUSTOMER RELATIONS-MANAGEMENT (2) answer(s).
 
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1
ID:   011244


Customer Relationship Managemet: databased approach / Kumar, V; Reinartz, Werner J 1999  Book
Kumar, V Book
0 Rating(s) & 0 Review(s)
Publication New Delhi, Wiley India (P) Ltd., 1999.
Description xxiv,323p.
Standard Number 98-81-265-0913-3
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Accession#Call#Current LocationStatusPolicyLocation
015301658.8120285574/KUM 015301MainOn ShelfText 
2
ID:   011877


What customers Really want: how to bridge the gap between what your organization offers and what your clients crave / McKain, Scott 2005  Book
McKain, Scott Book
0 Rating(s) & 0 Review(s)
Publication USA, Nelson Business, 2005.
Description xxviii,195p.
Standard Number 0-7852-1198-5
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Accession#Call#Current LocationStatusPolicyLocation
016265658.812/MCK 016265MainOn ShelfText