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CUSTOMER SATISFACTION (5) answer(s).
 
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1
ID:   014135


Analysis of Customer Relationship Management (CRM) programmes practices by passenger airlines industry in India & it imapct on c / Ahadmotlaghi, Ehsan; Guide- Pawar, P.A. Sep.2012  Thesis
Ahadmotlaghi, Ehsan Thesis
0 Rating(s) & 0 Review(s)
Publication Pune, University of Pune, Sep.2012.
Description 394p.
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Accession#Call#Current LocationStatusPolicyLocation
T00260658.812/AHA T00260MainOn ShelfReference books 
2
ID:   013743


Management Information Systems Text & Cases: A Digital- Firm Perspective / Jawadekar, Waman S 2011  Book
Jawadekar, Waman S Book
0 Rating(s) & 0 Review(s)
Edition 4 th ed.
Publication New Delhi, Tata McGraw Hill Education Private Limited, 2011.
Description xix,829p
Standard Number 978-0-07-014662-4
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Accession#Call#Current LocationStatusPolicyLocation
018015658.4038/JAW 018015MainOn ShelfGeneral 
3
ID:   013203


The Ultimate Question 2.0: How NET PROMOTER Companies Thrive in a Customer-Driven World / Reichheld, Rred 2011  Book
Reichheld, Rred Book
0 Rating(s) & 0 Review(s)
Publication Boston, Harvard Business Review Press, 2011.
Description xi,290p
Standard Number 9781422173350
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Accession#Call#Current LocationStatusPolicyLocation
017395658.872/017395MainOn ShelfText 
4
ID:   011292


Who Stole my Customer ?: winning strategies for creating and sustining customer loyalty / Thompson, Harvey 2005  Book
Thompson, Harvey Book
0 Rating(s) & 0 Review(s)
Publication Delhi, Dorling Kindersley (India) Pvt. Ltd.(Pearson Education), 2005.
Description xiv,210p.
Standard Number 81-297-0804-3
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Accession#Call#Current LocationStatusPolicyLocation
015388658.8343/THO 015388MainOn ShelfGeneral 
5
ID:   011963


Who Stole My Customer??: Winning Strategies for creating and sustaining customer loyalty / Thompson, H. 2005  Book
Thompson, H. Book
0 Rating(s) & 0 Review(s)
Edition First Ed.
Publication Delhi, Pearson Education, 2005.
Description xiv, 210p.
Standard Number 81-297-0804-3
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Accession#Call#Current LocationStatusPolicyLocation
016206658.834 3/ THO/016206MainOn ShelfText