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HILL, NIGEL (2) answer(s).
 
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1
ID:   014760


Handbook of customer satisfaction and loyalty measurement / Hill, Nigel; Alexander, Jim 2010  Book
Hill, Nigel Book
0 Rating(s) & 0 Review(s)
Edition 3rd ed.
Publication England, Gower, 2010.
Description xiii, 273p.
Standard Number 978-93-80110-19-6
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Accession#Call#Current LocationStatusPolicyLocation
019108658.812/HIL 019108MainOn ShelfText 
2
ID:   015353


Handbook of customer satisfaction and loyalty measurement / Hill, Nigel; Alexander, Jim 2013  Book
Hill, Nigel Book
0 Rating(s) & 0 Review(s)
Edition 3rd ed.
Publication England, Gower, 2013.
Description xiv, 273p.
Standard Number 978-81-186-26842-1
   Reserve     Export Export
Circulation
Accession#Call#Current LocationStatusPolicyLocation
019425658. 812/HIL 019425MainOn ShelfText