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CONSUMER SATISFACTION- EVALUATION (1) answer(s).
 
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ID:   014760


Handbook of customer satisfaction and loyalty measurement / Hill, Nigel; Alexander, Jim 2010  Book
Hill, Nigel Book
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Edition 3rd ed.
Publication England, Gower, 2010.
Description xiii, 273p.
Standard Number 978-93-80110-19-6
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019108658.812/HIL 019108MainOn ShelfText